Congratulations and welcome to the Advantec Wheels family!
Every Advantec Wheels merchandise or apparel purchase comes with a 100% satisfaction guarantee. These wheels are manufactured from the finest materials and to the highest quality standards in the industry. Please make sure you and your dealer follow the installation and care instructions carefully. This will ensure that your wheels are properly installed and will keep them looking like new for years to come.
Inspection and Installation
Inspect the wheels immediately upon receipt and before mounting tyres. Once tyres have been mounted, the wheels cannot be returned for credit. Verify that the wheels have the correct finish color, bolt pattern, centre bore diameter, ample brake calliper clearance and the proper backspace or offset for your vehicle. ALL OF THIS MUST BE VERIFIED BEFORE MOUNTING TYRES ON THE WHEELS.
Use only tubeless/tube tyres consistent with the vehicle manufacturer’s recommended sizes for the wheels you have chosen. Using tyres that do not conform to the vehicle or tyre manufacturer’s recommendations may result in serious safety issues related to undersized or oversized fitments. ADVANTEC WHEELS IS NOT RESPONSIBLE for damage related to incorrect tyre sizes, such as vehicle transmission, AWD systems, body panels/trims, or other affected areas.
Before mounting tyres, the tyre bead seat area should be generously lubricated.
Mount the tyres using only CONTACT-FREE tyre mounting machines.
After the wheels and tyres have been placed on the car, take a short test drive. Re-check the torque values of each lug nut/bolt and make sure that they are torqued to the manufacturer’s recommended specifications.
If you intend to use one of your original equipment wheels as a spare, make sure that you always keep a set of the correct lug nuts/bolts and a properly sized lug wrench in the car. In most cases, Advantec Wheels utilize the original equipment lug nuts/bolts, however, this may not be possible in all cases.
Limited Lifetime Warranty for Advantec Wheels
This warranty is given only to the original consumer/purchaser of Advantec Wheels product. This warranty is not transferable. PROOF OF PURCHASE is required for all warranty work – be sure to keep your original invoice.
Advantec Wheels come with a lifetime structural warranty and are warranted to be free of defects in materials or workmanship for as long as the original purchaser/consumer (deemed to be the date the wheels are received by the purchaser/consumer) owns the wheel. The wheel finish is warranted to the original purchaser/consumer for a period of two (2) years from the date of purchase to be able to withstand non-hazardous weather and climatic conditions, non-hazardous paved road conditions and typical operating temperatures for normal driving.
As a condition of this limited warranty, Advantec Wheels products must be properly installed on the vehicle for which the wheels were intended and manufactured for as specified and agreed to on the order confirmation authorized by the consumer/purchaser, or in the installation & care manual provided at the time of delivery, and where applicable, by using the specified nuts/bolts or other hardware. In addition, the tyres that are mounted on the wheels must be proper for the vehicle.
Exclusions from Warranty
This warranty does not cover damage to, or any failure of an Advantec Wheels product, caused by unreasonable use of the wheels, road hazard or externally caused damage from the following conditions:
Repairs done that involve any of these processes will VOID your warranty and may undermine the structural integrity of the wheels, causing a safety hazard that may result in injury or death:
- Refinishing
- Heating
- Bending
- Cutting
- Welding
Off-road racing, or unpaved road driving conditions or road hazards; for example, potholes, gravel, road debris, scrap metal, tyre remnants, trash and other road clutter.
The failure to properly use the tyres which are mounted on the Advantec Wheels; for example, improper inflation of tyres, loading the vehicle beyond its capacity, misalignment of tyres and wheels, imbalance of tyres and wheels and/or the use of incorrect tyres and wheels.
Any kind of impact or abuse resulting from bends/bending of rim parts, collision/impacts, potholes, flat tyres, curbing, racing, accident, fire, vandalism or rubbing due to projection from the wheel well.
Infrequent or improper cleaning of Advantec Wheels products will void the finish warranty. Only a mild soap applied with a hose or soft cloth should be used to clean Advantec Wheels products. Cleaning Advantec Wheels products with a hard or coarse brush or fabric, chemical-based cleaners, or acid sprays may cause damage to the finish that will void the warranty.
Note: Many car washes use acid spray to clean road wheels.
Exposure to road salt or other hazardous chemicals used on roadways during inclement weather.
Any damage or failure which occurs because of your continued use of Advantec Wheels products after you discover a problem.
Wheels damaged in transit or by misuse, accident or negligence, or that have been repaired or altered by anyone.
Cancellation Policy
In case you wish to cancel your desired set of Advantec Wheels, you can do so within 24 hours of placing your order by contacting us at +91-7835078801 /03 (Monday to Saturday – 10 AM to 6 PM) & providing us with your order ID details and your request to cancel your order. Under this condition, you shall be entitled to a refund of your booking amount.
Post 24 hours, once your order processing begins, no refund shall be initiated in such a case.
Our service representative will review your query and respond within 24 hours.
Via Email or Call: Send an email to our customer care at sales@advantecwheels.com to cancel your order.
How will I get refunded for the cancelled orders, and how long will this process take?
In case your cancellation request has been accepted, our sales representative will initiate the process by and the amount shall be reflected within 3-4 business days on your shared account.
Return Policy
In case your ordered set of Advantec Wheels turns out to be damaged or technically incompatible [PCD incompatibility] with the vehicle mentioned by you while placing the order, Advantec Wheels will exchange your set of wheels for a new one without any extra charges, but it won’t be subject to a refund.
In the case mentioned above, our sales team will be issuing you the replacement wheels, and upon receiving kindly swap the replacement wheels with the damaged/incompatible ones in the original packaging and components & tape it up as close up as the original packaging.
Meanwhile, our logistics team will schedule a pick-up from your mentioned location to our manufacturing unit in the next couple of days.
Discontinued Wheels and Finishes
Discontinued wheel designs may not be available for sale and are at the sole discretion of Advantec Wheels, depending on supply and other factors.